4 Communication Mistakes That Cripple Law Enforcement Leadership

Listen Now:

Apple Podcasts | Spotify | YouTube | Podbean

Law enforcement leadership communication, leadership communication mistakes, police leadership development, clear communication in law enforcement, supervisor communication skills, law enforcement command staff, leadership credibility, communication and trust, law enforcement leadership podcast, Elevate Your Call to Service

 

Chapters:

00:00 – Welcome to Elevate Your Call to Service

00:48 – Why Communication Shapes Leadership Impact

01:00 – You Can’t Overcommunicate, But You Can Ramble

03:32 – Mistake No. 1: Over-Talking and Overcomplicating the Message

11:00 – Creating Safety for Clarifying Questions

12:12 – Mistake No. 2: Trying to Sound Clever Instead of Clear

16:39 – Mistake No. 3: Communicating Without Clear Next Steps

23:05 – Mistake No. 4: Making Communication About the Leader

29:48 – This Week’s Leadership Challenge

32:00 – Clear Over Clever, People Over Ego

 

a leader’s most powerful tools: communication

Communication is one of the most powerful tools a leader has—and one of the most misunderstood. In this episode of Elevate Your Call to Service, Mike and Cathy break down four communication mistakes that quietly undermine leadership impact in law enforcement.

From rambling meetings and unclear direction to clever-but-empty language and ego-driven storytelling, these habits often leave teams confused, disengaged, and hesitant to act. Drawing from nearly four decades of law enforcement leadership experience, Mike shares real-world examples of how communication patterns shape trust, morale, and execution—often more than policies or strategy ever will.

This conversation challenges leaders to move from talking at people to involving them, from complexity to clarity, and from performance to service. Whether you supervise a small team or lead at the executive level, this episode provides practical insight to help you communicate with greater purpose, confidence, and effectiveness.

Key Moments

  • Why clarity consistently outperforms complexity in leadership communication

  • How long meetings quietly erode morale and credibility

  • The danger of sounding polished without being clear

  • Why communication without next steps fails to lead anyone

  • How insecurity shows up in leadership messaging

  • The difference between teaching with stories and performing for attention

  • Why involving people strengthens authority instead of weakening it

Don’t-Miss Highlights

  • The real reason teams “don’t follow through” after meetings

  • Why confusion is often misread as laziness

  • How acronym overload damages trust—internally and with the community

  • A simple reframing that makes it safer for people to ask clarifying questions

  • Mike’s perspective on inclusive leadership and decision-making

memorable quotes

“Just saying a lot of words doesn’t mean you’re communicating.”

“If your words aren’t leading people to action, you’re just making noise.”

“Clarity beats complexity every time.”

“Let your leadership speak louder than your resume.”

“Clear over clever. People over ego.”

 

FAQ: Service-Driven Leadership in Public Safety

Why is communication so important in law enforcement leadership?

Communication shapes clarity, trust, and execution. In law enforcement, unclear or inconsistent communication leads to confusion across shifts, frustration among officers, and missed expectations. Strong leadership communication reduces risk, builds morale, and helps teams act with confidence.

What are the most common communication mistakes leaders make?

The most common mistakes include:

  • Over-talking and overcomplicating simple messages

  • Trying to sound clever instead of being clear

  • Failing to give clear direction and next steps

  • Making communication about personal credibility rather than the mission and team

These habits quietly undermine leadership impact over time.

Can leaders really overcommunicate?

Leaders can’t overcommunicate clarity—but they can ramble. Using too many words, excessive context, or long meetings without direction causes people to tune out and miss the core messagE.

Why do teams seem disengaged after meetings?

Disengagement often comes from confusion, not lack of motivation. When leaders communicate without clear expectations, ownership, or follow-through, teams are left to improvise. That confusion is frequently misread as laziness or resistance.

What’s the difference between helpful leadership stories and self-focused communication?

Helpful leadership stories illustrate a lesson and serve the team. Self-focused communication uses stories to prove expertise, earn attention, or reinforce authority. The difference is intent: one clarifies the message, the other centers the leader.

How can leaders improve communication starting this week?

Leaders can start by:

  • Identifying their key message before speaking

  • Using plain language instead of buzzwords

  • Clearly defining expectations and next steps

  • Inviting questions in a way that feels safe

  • Asking a trusted peer for honest feedback

Small changes in communication habits can lead to immediate improvements in trust and execution.

Related Episodes

Connect with Us

  • Follow us on Instagram: @lawenforcementleaders

  • Subscribe to Elevate Your Call to Service on Apple Podcasts or Spotify, or wherever you listen to podcasts.

  • Visit leleaders.com for more resources and to join our leadership community.


Find the full episode on our YouTube channel.


Next
Next

Wellness and Resilience in Law Enforcement: How Officers Learn to Withstand, Recover, and Grow